Significant deliverables were achieved...:
- Change Management: good working S&Op-meetings, rules for the change process, improvements in inter-departmental cooperation
- Improvement in delivery reliability by almost 40%
- Lead times werde cut by more than 50%
- Introduction of MTS production (method), resp. a mix of MTS-MTO production
- Chairman of the daily and weekly S&Op meetings.

In terms of his inter personal skills Mr. Kurschner brought considerable value to the business in being able to both manage conflict and at the same time gain the respect of both management and shop floor. His involvement was fundamental to the success we achieved in changing the behaviour of the business, and his manner was thoroughly professional at all times....